Privacy Policy
Last updated: 2/4/2025
1. Welcome
Welcome to the Privacy Policy for Sun Up Zero Down, operated by Sun Up Zero Down LLC (hereafter referred to as “Sun Up Zero Down,” “we,” “us,” and “our”). We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and share your information when you interact with our website (www.sunupzerodown.com), services, and communications.
By using our website and services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.
We may update this Privacy Policy periodically. Please check this page for updates.
2. How We Collect Personal Information
We collect personal information when you:
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- Contact us via phone, email, or web forms.
- Request information, services, or subscribe to our newsletter.
- Use our website, interact with ads, or provide feedback.
- Opt-in to receive SMS messages from us.
We may also collect technical data (e.g., cookies, IP addresses) automatically when you visit our website.
3. What Information We Collect
We may collect the following personal information:
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- Contact Information: Name, email address, phone number, mailing address.
- Location Data: IP address, geographic region.
- Communications: Messages, inquiries, and feedback you send us.
- Marketing Preferences: Information on whether you opt-in to promotional communications.
- Technical Information: Device information, cookies, analytics data.
4. How We Use Your Information
We use personal information for the following purposes:
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- To provide and improve services: Respond to inquiries, process requests, and enhance our website.
- Marketing & Promotions: Send promotional offers if you have opted in.
- Customer Support: Address feedback, questions, or complaints.
- Advertising: Serve ads relevant to your interests.
- Legal Compliance: Comply with legal obligations and protect our rights.
5. How We Share Your Information
We may share your personal information in the following cases:
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- Third-Party Service Providers: We work with trusted partners (e.g., hosting services, payment processors) to operate our website and services. They are contractually obligated to protect your data.
- Legal Requirements: If required by law, we may disclose information to authorities.
- Business Transactions: In case of a merger, acquisition, or asset sale, your information may be transferred.
We do not sell or share SMS opt-in information or phone numbers for SMS marketing purposes with any third parties or affiliate companies.
6. SMS Terms and Conditions
Consent to Receive SMS Communications
By opting into our SMS communications, you agree to receive text messages from Sun Up Zero Down regarding:
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- Service updates
- Promotions and special offers (if opted-in)
- Appointment reminders
- Customer support
Message Frequency: You may receive a number of messages per month.
Message & Data Rates: Your carrier may charge standard messaging rates.
Opt-In Process: You consent to receive SMS messages by providing your phone number on our website or during a customer service call. You will be asked:
“Do you agree to receive texts from Sun Up Zero Down? Message frequency may vary. Message and data rates may apply. Text HELP for help, STOP to opt-out. See our Privacy Policy at [https://sunupzerodown.com/privacy-policy/].”
Opt-Out Process: You can stop receiving texts anytime by replying STOP to any message. To resume messages, reply START.
For assistance, reply HELP or visit our website: https://sunupzerodown.com/
7. Cookies & Tracking Technologies
We use cookies and tracking tools like Google Analytics to:
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- Analyze website traffic and improve our services.
- Deliver personalized advertisements.
- Enhance user experience.
You can disable cookies in your browser settings.
For interest-based ads, you can opt out through:
8. Data Security & Retention
We take reasonable steps to protect your information from unauthorized access, use, or disclosure.
Your data is stored in the United States, and we retain it as long as necessary for business or legal purposes.
9. Your Privacy Choices & Rights
You may:
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- Access or update your personal information.
- Request data deletion (subject to legal requirements).
- Opt out of marketing communications.
To exercise these rights, email us at [email protected] with “Privacy Request” in the subject line.
10. External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. How to Contact Us
If you have any questions about this Privacy Policy, contact us at:
Email: [email protected]
Website: https://sunupzerodown.com/